# How AI Chatter negotiates PPV prices

Understand how Fixed and Smart pricing guide AI Chatter when a fan negotiates a PPV price.

URL: https://help.substy.ai/en/articles/how-ai-chatter-negotiates-ppv-prices
Language: en

AI Chatter can make a lower offer when a fan negotiates or objects to a PPV price. The price stays within the limits set for that template.

## Fixed pricing

-   **Asking price:** the first price offered.
    
-   **Final price:** the lowest price AI Chatter can send.
    

When a fan negotiates, AI Chatter can offer a lower price between those values.

## Smart pricing

You set one limit: the **Final price**. Substy chooses the asking price from the conversation and does not go below your Final price.

## Which pricing mode should I use?

-   Choose **Fixed** when you want to set both prices.
    
-   Choose **Smart** when you want Substy to choose the asking price while respecting your floor.
    

For setup steps, see [Set Fixed or Smart pricing for a script template](https://help.substy.ai/en/articles/set-fixed-or-smart-pricing-for-a-script-template).