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Articles on:FAQs & Troubleshooting
Find answers to common questions about Substy, troubleshoot issues, and get quick solutions.

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  • Supported Platforms and Feature Comparison: OnlyFans vs Fanvue
    A detailed comparison of OnlyFans and Fanvue features on Substy, including platform-exclusive capabilities and how to connect your accounts.Few readers
  • How to Contact Substy Support
    Get help from the Substy team — find all the ways to reach our support.Few readers
  • Using the Vault to Manage Your Media
    Learn how to store, organize, and manage all your creator media content in one central location.Few readers
  • Do you use private proxies?
    Yes, we use private and dedicated proxies for your accounts — 1 proxy per account.Few readers
  • How to Install the Substy App
    Learn how to install Substy as a desktop app for faster access and a cleaner experience.Few readers
  • We lost connection with your creator account
    Troubleshooting guide for the "We lost connection with your creator account" warning banner and how to reconnect.Few readers

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