Substy Docs
  • English
Go to website
Back
Articles on:Messages
Master the Messages interface — manage fan conversations, send media and PPVs, use split inbox, and organize your workflow.

Categories

  • FAQs & Troubleshooting
  • Scripts & PPV
  • Schedule & Shifts
  • Tracking Links
  • Test Category - Delete Me
  • Messages
  • Notifications
  • Billing
  • Team Management
  • Payout & Earnings
  • Automation
  • Getting Started
  • Employee Statistics
  • AI Chatting
  • Split Inbox & Filters
    Learn how to use Split Inbox to divide your message view into multiple sections and apply filters to organize conversations by AI, human, or fan list.Few readers
  • Managing Fans & Fan Notes
    Learn how to view, edit, and organize fan information inside the Messages tab — so your team and AI always know who they're talking to.Few readers
  • Sending Messages, Media, and PPVs
    Learn how to compose messages, attach media, and send paid content (PPVs) directly from the Messages tab.Few readers
  • Managing Fan Lists and Segments
    Learn how to create and use Fan Lists (manual groups) and Segments (auto-updating groups based on spending and subscription duration) to organize and target your audience.Few readers
  • How to Send Bulk Messages
    Step-by-step guide to composing and sending bulk messages to multiple fan lists at once.Few readers
  • Navigating the Messages Interface
    Learn how to use the Messages tab — the central hub where you and your team manage all fan conversations, whether handled by AI or human chatters.Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
© 2026 Substy DocsWe run on Crisp Knowledge.