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Notifications
Set up and manage notifications across Telegram, Discord, email, push, and in-app channels.
Connecting Discord for Notifications
Set up Discord webhook notifications for your agency and personal channels with color-coded event alerts.
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Enabling Push Notifications
Set up browser and PWA push notifications to receive Substy alerts even when the dashboard isn't in focus.
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Setting Up Your Personal Notification Preferences
Learn how each employee can configure their own notification channels and event preferences independently.
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Connecting Telegram for Notifications
Step-by-step guide to connecting Telegram for personal DMs, group chats, and custom bots to receive Substy notifications.
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Understanding Notifications in Substy
A complete overview of Substy's notification system — channels, event types, and the settings hierarchy from agency-wide to per-employee.
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In-App Notifications and the Notification Feed
Learn how to use the in-app notification bell to track messages, purchases, subscriptions, and AI handovers in real time.
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Configuring Agency Notification Settings
Admin guide to setting up agency-wide notification defaults — enable channels, toggle events, and configure creator-specific overrides.
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