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Articles on:Notifications
Set up and manage notifications across Telegram, Discord, email, push, and in-app channels.

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  • Connecting Discord for Notifications
    Set up Discord webhook notifications for your agency and personal channels with color-coded event alerts.Few readers
  • Enabling Push Notifications
    Set up browser and PWA push notifications to receive Substy alerts even when the dashboard isn't in focus.Few readers
  • Setting Up Your Personal Notification Preferences
    Learn how each employee can configure their own notification channels and event preferences independently.Few readers
  • Connecting Telegram for Notifications
    Step-by-step guide to connecting Telegram for personal DMs, group chats, and custom bots to receive Substy notifications.Few readers
  • Understanding Notifications in Substy
    A complete overview of Substy's notification system — channels, event types, and the settings hierarchy from agency-wide to per-employee.Few readers
  • In-App Notifications and the Notification Feed
    Learn how to use the in-app notification bell to track messages, purchases, subscriptions, and AI handovers in real time.Few readers
  • Configuring Agency Notification Settings
    Admin guide to setting up agency-wide notification defaults — enable channels, toggle events, and configure creator-specific overrides.Few readers

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