Skip to content
SubstyHelp center
API docs Open Substy
Getting startedAI & automationMessages & scriptsTeamWorkspaceBilling & earnings
Billing & earnings
Billing & earnings
Overview
Add a payment methodUse the Billing pageManage wallet balance and low-balance alertsSubsty plans and pricing
Review payout request historyUnderstand creator payoutsWithdraw creator earningsView creator statements
Help centerPayout & Earnings

Understand creator payouts

Open in ChatGPTAsk questions about this pageOpen in ClaudeAsk questions about this page

Understand payout balances, eligibility, and the Payouts, Statements, and History views.

1 min readUpdated August 18, 2026

Open Creators to review available and pending earnings, inspect payout records, and request eligible withdrawals. The payout views and actions you see depend on your assigned access.

Choose the right view

  • Payouts shows each eligible creator's last completed withdrawal, pending balance, current balance, and available action. It requires balance access.

  • Statements shows transaction details, including date and creator, amount, fee, optional VAT, net amount, status, and description. It requires balance access.

  • History shows payout request records and requires payout history access.

Withdrawal actions require payout-request access in addition to the creator's eligibility.

Understand balances

The Summary combines current and pending balances for creators eligible for this feature. Pending earnings follow the seven-day rolling availability explanation shown in the product, so they are separate from the amount currently available.

Use search, Status, and the supported-platform filter to narrow the Payouts table.

Check payout availability

Bulk payout is available on Pro and Elite for supported OnlyFans creators. It is not available for Fanvue or MYM. If a view or action is missing, check your access, plan, creator platform, and creator eligibility.

Related articles

Review payout request historyWithdraw creator earningsView creator statements

Still need help? Open Substy and contact support.

On this page

Choose the right viewUnderstand balancesCheck payout availability

Ask AI

Answers from the Substy help center, with sources.

What would you like help with?

Answers from the Substy help center, with sources.