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Set AI Chatter availability by team shiftsCreate and manage employee shiftsReview shift history and performanceUnderstand schedules and shiftsManage recurring schedules
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Help centerSchedule & Shifts

Schedule & Shifts

Manage employee schedules, create shifts, set up recurring schedules, and track shift history and performance.

5 articles

Set AI Chatter availability by team shifts

Choose Team Shifts for AI Chatter, then add scheduled AI coverage from Shift Schedule.

1 min read

Create and manage employee shifts

Create, edit, or delete one-time and recurring employee shifts with current schedule controls.

1 min read

Review shift history and performance

Filter individual employee and AI shifts and inspect the report metrics available for each shift.

1 min read

Understand schedules and shifts

Navigate the weekly schedule and understand how employee and AI shifts are created and managed.

2 min read

Manage recurring schedules

Create or edit daily, weekly, and monthly recurring shifts in Shift Schedule.

2 min read

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