Fragen und Fehlerbehebung
7 ArtikelDoes Substy include proxy support?
Substy includes built-in proxy support for secure creator connections, so you do not need to manage separate proxy services.
1 Min. LesezeitWe lost connection with your creator account
What the disconnected-creator warning means and where to reconnect the account.
1 Min. LesezeitSupported platforms and feature availability
Compare verified feature availability for OnlyFans, Fanvue, and MYM in Substy.
2 Min. LesezeitWhy a page or action is unavailable
Check the selected creator, your access, the creator's plan, and platform availability when a page or action is missing or locked.
1 Min. LesezeitInstall the Substy app
Install Substy from the top navigation or add it to an iPhone or iPad Home Screen.
1 Min. LesezeitContact Substy support
Contact the Substy team from the app and share useful details without exposing private information.
1 Min. LesezeitReconnect a disconnected creator account
Reconnect a creator from the warning banner or Creator Management and confirm the connection is restored.
1 Min. Lesezeit