Use Message Manager
Search, filter, review, export, and unsend eligible sent messages when the controls are available.
Use Message Manager to review messages sent by AI and employees. Open CRM > Message Manager when the page is available to you.
Review sent messages
Each row shows the message content, fan, creator, sender, status, and date. A price also appears when the message has one.
Search, filter, and sort
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Use Search to find relevant messages.
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Narrow the table by date, creator, sender, employee, status, reverted state, media presence, or price.
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Sort by date or price when you need a different order.
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Choose Export only when that control is shown.
Export messages
- Choose Export when the control is available.
- Select Filtered messages to keep the current filters, or All messages to ignore them. Your access still limits which creators can be exported.
- Review the destination email and choose Export CSV.
- After Export started appears, wait for the download link at your account email. The CSV is prepared in the background, not downloaded immediately.
Open fan details
Select a message row to open the available fan details. They appear beside the table on desktop and in a panel on mobile.
Unsend eligible messages
Unsend is limited to eligible messages that are still inside the current unsend window.
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Choose Unsend for one eligible message, or select eligible messages and use the group action.
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Confirm the action.
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After a successful unsend, the message is marked Reverted.
Automatic refresh
The table refreshes automatically. The refresh does not promise a fixed interval or immediate completeness.