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Getting started
Overview
Become a Substy Affiliate Today!Create your first script templateConnect your first creator accountNavigate the Substy dashboardTurn on AI Chatter for one creatorComplete OnlyFans verificationConnect your Telegram account to Substy
Does Substy include proxy support?We lost connection with your creator accountSupported platforms and feature availabilityWhy a page or action is unavailableInstall the Substy appContact Substy supportReconnect a disconnected creator account
Help centerFAQs & Troubleshooting

FAQs & Troubleshooting

Find answers to common questions about Substy, troubleshoot issues, and get quick solutions.

7 articles

Does Substy include proxy support?

Substy includes built-in proxy support for secure creator connections, so you do not need to manage separate proxy services.

1 min read

We lost connection with your creator account

What the disconnected-creator warning means and where to reconnect the account.

1 min read

Supported platforms and feature availability

Compare verified feature availability for OnlyFans, Fanvue, and MYM in Substy.

2 min read

Why a page or action is unavailable

Check the selected creator, your access, the creator's plan, and platform availability when a page or action is missing or locked.

1 min read

Install the Substy app

Install Substy from the top navigation or add it to an iPhone or iPad Home Screen.

1 min read

Contact Substy support

Contact the Substy team from the app and share useful details without exposing private information.

1 min read

Reconnect a disconnected creator account

Reconnect a creator from the warning banner or Creator Management and confirm the connection is restored.

1 min read

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