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Help centerScripts & PPV

Add messages after PPV media

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Configure ordered Follow-up Messages with text or media, delays, and stop conditions.

1 min readUpdated September 10, 2026

Follow-up Messages are messages that Substy handles in order after a PPV message. Each follow-up can contain text or media, its own delay, and optional stop conditions.

Open Follow-up Messages

Open CRM → Scripts, then open the script and template you want to edit. Choose Follow-up Messages in the template editor.

Configure each follow-up

  1. Choose Add Follow-up.

  2. Add text, media, or both. Each follow-up needs at least one of them.

  3. Set the Delay.

  4. Choose any Stop Conditions you need.

  5. Add more follow-ups and reorder them into the sequence you want.

How delays and order work

The delays add up in the order shown: each follow-up's Delay is added to the preceding follow-ups' planned delays. The duration recorded for attached follow-up media also adds to the planned wait. These are planned timings, not a countdown that starts when the previous follow-up is delivered. Actual send times can vary.

Use stop conditions

A selected stop condition lets Substy cancel a pending follow-up when it detects the relevant action:

  • The message was read.

  • The fan replied.

  • The PPV was purchased.

Do not rely on a stop condition to recall a message or stop a send already in progress. Detection and cancellation are not instantaneous.

Related articles

Set Fixed or Smart pricing for a script templateUnderstand what script templates doGenerate a PPV caption with AI

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On this page

Open Follow-up MessagesConfigure each follow-upHow delays and order workUse stop conditions

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