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Help centerMessages

Send a direct message with media or PPV content

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Use the conversation composer to send text, attach media, or prepare a paid direct message.

2 min readUpdated August 26, 2026

Open Messages, select a creator, then select the fan conversation. You need Messages view access to open conversations and message access to use the composer.

Send a text message

  1. Type in Message this fan....

  2. Press Enter or use the Send button. In the wide layout, the button reads Send Message.

Add a script or media

  • Choose Insert script to add a saved script.

  • Choose Add media (⌘G) or drag media into the composer, then review the selected media.

Prepare a PPV

  1. Choose Make this a PPV.

  2. Enter a price of at least $3 and no more than the selected platform allows: $200 for OnlyFans, or $500 for Fanvue and MYM.

  3. Include at least one paid attachment, or turn on Locked text.

  4. Review the platform-specific media rules below, then send the message.

Check the selected platform

  • Fanvue: a paid direct message with media can have one attachment marked as the preview.

  • MYM: separate preview media is not supported. Attach no more than five items; if more are submitted, only the first five are sent.

If Send is unavailable

  • If the fan is blocked, unblock the fan before sending; the composer is disabled while the fan is blocked.

  • For a PPV, correct the price and keep at least one attachment as paid media or enable Locked text. If every attachment is a preview, move one to paid.

Related articles

Set up Split Inbox and filtersSend and schedule Mass MessagesUse Message Manager

Still need help? Open Substy and contact support.

On this page

Send a text messageAdd a script or mediaPrepare a PPVCheck the selected platformIf Send is unavailable

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