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How AI Chatter negotiates PPV prices

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Understand how Fixed and Smart pricing guide AI Chatter when a fan negotiates a PPV price.

1 min readUpdated August 30, 2026

AI Chatter can make a lower offer when a fan negotiates or objects to a PPV price. The price stays within the limits set for that template.

Fixed pricing

  • Asking price: the first price offered.

  • Final price: the lowest price AI Chatter can send.

When a fan negotiates, AI Chatter can offer a lower price between those values.

Smart pricing

You set one limit: the Final price. Substy chooses the asking price from the conversation and does not go below your Final price.

Which pricing mode should I use?

  • Choose Fixed when you want to set both prices.

  • Choose Smart when you want Substy to choose the asking price while respecting your floor.

For setup steps, see Set Fixed or Smart pricing for a script template.

Related articles

How AI Chatter uses conversation memoryCustomize AI Chatter behaviorCompare AI Chatter modes

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